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Frequently asked questions

Do you work on commercial properties?

Yes. We handle rekeying, lock replacement, access control, and master key systems for commercial properties throughout the East Valley.

Yes. We design and install master key systems that let you control which employees have access to which areas while using a single master key yourself.

Yes. We work with property managers for unit turnovers, rekeys between tenants, and building-wide lock projects.

Yes. We service commercial-grade deadbolts, knob locks, lever locks, and mortise locks for offices, retail spaces, and industrial properties throughout the East Valley.

Yes. This is one of the most common commercial calls we get. We rekey only the cylinders that employee had access to, so you do not have to change every lock in the building.

Yes. For multi-door or complex jobs we come out, assess the hardware, and give you a written quote before any work starts. Call 480-685-9537 to schedule.

Yes. We coordinate around your schedule and can work early morning or between shifts when possible.

Yes. We work with property managers on tenant turnovers, unit rekeys, and building-wide lock projects across Mesa, Chandler, Gilbert, and surrounding areas.

Yes. We design and install master key systems that give you building-wide access on one key while restricting employees to their designated areas only.

We work with Schlage, Falcon, Medeco, Mul-T-Lock, and most other commercial-grade hardware. If you have existing hardware, we can likely service it without replacing it.

Can you replace a broken mailbox lock?

Yes. We replace USPS-style mailbox locks for apartment complexes, HOA units, and standalone cluster mailboxes. Most replacements take under 30 minutes.

Yes. We can open the mailbox and install a new lock with a working key on the same visit.

We service USPS cluster box units, apartment building mailboxes, standalone pedestal mailboxes, and HOA mail centers throughout the East Valley.

Most replacements take 15 to 30 minutes on-site. We carry common replacement locks on our service vehicle.

For personal mailboxes on private property, no. For USPS cluster box units, the property owner or HOA typically coordinates access. We can advise you when you call.

Yes. We can cut additional mailbox keys on the spot during the same visit.

Yes. We extract broken keys and replace the lock cylinder in one visit.

Depending on the lock type, sometimes yes. We assess it on-site and recommend the most cost-effective option.

Yes. We handle both single-unit replacements and full building mailbox lock projects for property managers and HOAs.

Call us. We open the mailbox without damage and install a new lock with keys for you in one visit.

What does it mean to rekey a lock?

Rekeying changes the internal pins of the lock so a new key works and the old key no longer does. The hardware stays in place. It is cheaper than replacing the lock.

We charge $25 to $35 per cylinder depending on the lock type. Call 480-685-9537 for a quote based on your specific situation.

Rekeying is almost always the right call. It is faster, cheaper, and just as secure. Unless the hardware is damaged or outdated, there is no reason to replace.

Yes. Keying all locks alike is one of the most common requests we get and we can handle it in one visit.

Most cylinders take 10 to 15 minutes each. A standard home with 3 to 4 exterior locks is usually done in under an hour.

Yes, as long as the existing hardware is in good condition. Rekeying changes the key that operates the lock, which is the security that matters.

Yes. If the hardware is not damaged, rekeying is the fastest and most affordable way to restore security after a break-in.

Yes. Tenant turnover rekeying is one of our most common residential and commercial jobs. We can often schedule same-day or next-day.

Yes. We can decode the existing lock and rekey it without needing the original key.

We cover Mesa, Chandler, Gilbert, Tempe, Scottsdale, and Fountain Hills. Call 480-685-9537 to confirm we can reach your address.

How fast can you get to me for a lockout?

Response time depends on your location within our service area. We cover Mesa, Chandler, Gilbert, Tempe, Scottsdale, and Fountain Hills. Call 480-685-9537 for an ETA.

Yes. We use professional non-destructive entry tools. Our goal is always to open the vehicle without leaving a mark.

Yes, we can open most makes and models on the spot.

Yes. We handle residential and commercial lockouts in addition to vehicle lockouts across the entire East Valley.

Your location, the type of lockout (car, home, or business), and your vehicle or lock type if known. That is all we need to dispatch.

No. We use professional non-destructive entry methods. Our goal is always to open the door or vehicle without leaving any mark.

Check our current hours at 480-685-9537. We no longer operate 24/7, so calling ahead to confirm availability is recommended.

Yes. Keys in the car is one of the most common lockout scenarios we handle and it is typically a fast job.

Yes. We come to your location and open the vehicle or property without needing the spare.

Pricing depends on the type of lockout and your location. Call 480-685-9537 for an upfront quote before we dispatch.

Q1: Do I need my car present for key fob programming?

A: Yes, we program on-site at your car’s location. Our mobile technicians come to you with all necessary equipment.

A: 15-20 minutes for most vehicles. High-security or European vehicles may take up to 45 minutes.

A: Every service includes a 90-day warranty. We’ll reprogram or replace at no charge if any issues occur.

A: Absolutely! We provide mobile service anywhere in the Phoenix metro area.

A: No trip fee within 10 miles of Phoenix. For locations beyond 10 miles, a small travel fee may apply.

A: We program all major brands including Toyota, Honda, Ford, GM, BMW, Mercedes, Audi, and more. Call if you don’t see your brand listed.

A: Standard vehicles: $125-$150. Luxury vehicles: $175-$200. High-security systems: $200-$250. Exact price confirmed before service.

A: No! We provide the same quality service as dealerships at 30-50% lower cost, with the convenience of mobile service.

A: Yes, in most cases. We recommend calling first to verify compatibility with your vehicle.

A: We accept cash, all major credit cards, and mobile payments (Apple Pay, Venmo, Zelle).

We program key fobs for most vehicles 1996 and newer. Some older vehicles may require special equipment. Call us at 480-685-9537 and we can confirm compatibility before you book.

Not always. Intermittent issues are often a weak battery or a damaged fob casing. We diagnose the issue on-site before recommending a full reprogram or replacement.

Yes. We program proximity smart keys for most domestic and import vehicles including Toyota, Honda, Ford, GM, BMW, and Mercedes.

A transponder key has a chip inside the blade that communicates with your car’s immobilizer. A fob is the remote for locking and unlocking. Many keys are both.

Yes. We carry key cutting equipment and programming tools on our service vehicle. Most jobs are done in 30 to 60 minutes at your location.

Yes, and we strongly recommend it. A spare costs significantly less than an emergency lockout call or a full key replacement with no working key present.

Yes. We extract broken keys and can cut and program a replacement on the same visit in most cases.